# [NTG-context] Missing letters and numbers in printout

Hans Hagen j.hagen at xs4all.nl
Mon Sep 26 16:54:31 CEST 2022

```On 9/26/2022 4:06 PM, Angel M Alganza via ntg-context wrote:
> Hello,
>
> I have a document that includes some grids (drawn with \grid) as well as
> alphanumeric information (letters and numbers) which contents (the info,
> not the grids) I modify every year and then print it out.  I've been
> using it without any problem for a few (maybe 4 or 5) years but, this
> time, only the grid showed up on the printout, but none of the letters
> or numbers would, using the same printer I used every time before.  I
> always copy the PDF file into a USB stick that I bring to the
> (departamental) printer, plug it in the printer and directly print from it.
>
> I tried printing the same file (from the same USB drive) into a
> different printer, this time connected to a computer, and sending the
> file from it, which worked just fine.  My guess is that the first
> printer in missing the font the document uses, whereas the second
> printer received the font from the computer (Devuan Linux), which has
> the appropriate font.  Could that be correct?
>
> In all previous ocasions I used the version of ConTeXt included in
> Texlive on Devuan, but a few months ago I decided to install ConTeXt
> using the official distribution instead.  Could that explain the change
> in behaviour I'm seeing?  Could it be that the previous versions I used
> somehow embeded the fonts into the PDF file but the current one doesn't?
> And, if that's really the case, how could I force the font to be
> included into the PDF file?  I remember I read something like that a
> very long time ago (probably about LaTeX, not ConTeXt), but I haven't
> found how to do it now in a few searches on the documentation.
i assume that you use mkiv or lmtx in which case fonts are embedded in
the pdf file ... does the viewer show the file ok?

Hans

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